What's the best plan for me?
Here are some example use cases for each support plan, please open a ticket for more information regarding your operation
Basic Plan
Free, included in all services
- Suitable for devs or non-critical projects.
- Ideal for users that can handle technical tasks independently.
- 24/7 hardware and network support and monitoring.
- Quick response to network or infrastructure problems.
- General guidance and help for simple and minor issues.
- Complex troubleshooting and in-depth support are not included.
Professional Plan
€50 / month
- Best for startups, small projects and businesses.
- Ideal for users that rarely need support for complex issues.
- Take the hassle out of simple sysadmin tasks and support.
- Save time by delegating minor requests to our support team.
- Occasional downtime tolerance is acceptable.
- Limited support for complex issues or operations strategies.
Premium Support Plan
€150 / month
- Designed for business-critical, time-sensitive operations.
- Offers immediate incident response times.
- Collaboration with our support for complex issues.
- Includes security, stability and backup solutions.
- Ideal for scaling and implements cost-saving strategies.
- Features reactive technical support and ensures consistent uptime.
Enterprise Support Plan
Custom pricing, just for your needs
- Tailored for medium/large businesses and enterprises.
- Personal and experienced support team at your fingertips.
- Comprehensive cloud infrastructure management.
- Continuous monitoring and proactive support.
- Development, automation, scripting and optimizations.
- Have a team and account manager at your disposal.
Need a custom solution for your business? Let’s talk!
Are you looking for a custom server support solution for your business? Let’s discuss your requirements in detail! Drop us an email and we will get back to you with a quote for our Enterprise plan!
If you are already a customer or you have a registered account, you can directly open a ticket.